PRIVACY POLICY

Simple Renovations | Junk Removal & Property Services

Effective Date: November 3, 2026

Simple Renovations ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or contact us about our junk removal, property cleanout, and renovation services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

When you visit our website or submit a contact or estimate request form, we may collect the following personal information:

  • First Name

  • Last Name

  • Phone Number

  • Email Address

  • Message or Service Request: Information you voluntarily provide about the services you need, your property, or your project.

We only request information that helps us understand your needs and respond to your inquiries.

Our website hosting provider may also automatically collect certain technical information, such as browser type, device information, IP address, and website usage data, depending on the website's configuration.

2. HOW WE USE YOUR INFORMATION

We use the information you provide for legitimate business purposes, including:

  • Responding to service inquiries and estimate requests.

  • Contacting you about requested junk removal or property services.

  • Providing estimates and discussing project details.

  • Scheduling and coordinating services.

  • Communicating updates regarding requested work.

  • Improving our customer service and website experience.

We do not use your personal information for purposes unrelated to operating and providing our services without an appropriate legal basis or your consent when required.

3. WE DO NOT SELL YOUR PERSONAL INFORMATION

Your privacy matters to us.

Simple Renovations does not sell, rent, or trade your personal information to third parties for monetary gain or marketing purposes.

We do not sell customer names, phone numbers, email addresses, or service request information.

We may share limited information with trusted service providers when necessary to operate our website, manage communications, or provide our services. These providers may include website hosting companies, website form providers, and communication service providers.

These service providers are permitted to use information only as necessary to perform services on our behalf or as otherwise permitted by law.

We may also disclose information when required by law or when necessary to protect our legal rights, business, or customers.

4. HOW WE PROTECT YOUR INFORMATION

We take reasonable steps to protect the personal information submitted through our website from unauthorized access, disclosure, alteration, or misuse.

We use appropriate administrative and technical safeguards to help protect customer information.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.

5. HOW LONG WE KEEP YOUR INFORMATION

We retain personal information only for as long as reasonably necessary to respond to inquiries, provide requested services, maintain business records, resolve disputes, and meet applicable legal obligations.

When information is no longer needed, we take reasonable steps to securely delete or dispose of it.

6. COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies and similar technologies to support website functionality, improve the visitor experience, and understand website traffic.

These technologies may collect certain technical information about how visitors interact with our website.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. YOUR PRIVACY RIGHTS

Depending on applicable law, you may have the right to:

  • Request information about the personal information we maintain about you.

  • Request access to your personal information.

  • Request corrections to inaccurate personal information.

  • Request deletion of personal information, subject to applicable legal exceptions.

  • Ask questions about how your information is collected, used, or shared.

To submit a privacy-related request, please contact us using the information provided below.

We may take reasonable steps to verify your identity before fulfilling certain requests.

8. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites or services. Simple Renovations is not responsible for the privacy practices, policies, or content of external websites.

We encourage visitors to review the privacy policies of any third-party websites they visit.

9. CHILDREN'S PRIVACY

Our website and services are intended for a general audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 through our website.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, or applicable laws.

Any updates will be posted on this page along with the revised effective date.

We encourage visitors to review this page periodically.

11. CONTACT US

If you have questions about this Privacy Policy, how we handle your personal information, or would like to make a privacy-related request, please contact us.

Simple Renovations
Junk Removal | Property Cleanouts | Property Renovations

Phone: 540-525-3527

Service Area: Roanoke, Salem, Vinton, and surrounding Virginia communities.

Thank you for trusting Simple Renovations with your property service needs.